Bank Account Change
Our bank account details changed in April 2023 -you can find our number at the base of your invoice. The old account will be closing soon and future payments into this account may be lost. Please make sure that you update any internet banking details that you have saved.
Test Results
If you have an abnormal result, the doctor or nurse will contact you. Patients who have a normal test result may not be contacted. If you have not heard from us and you wish to know your result, check your patient portal or contact the nurse. To access your
Requesting a repeat prescription online
Your online portal allows you to request prescriptions online 24/7. It’s an easy and quick way of requesting. Give it a go! Please allow up to 48 hours for your prescription to be processed. NB: Friday requests after 4.30pm may not be ready until Monday.
Booking and cancelling appointments online
The quickest way to book or cancel an appointment is online. Your patient portal allows you to manage your bookings 24/7. Always keep in mind a standard appointment is 15min. Go to the home page of our website and click on BOOK APPOINTMENT. If you haven’t a patient portal yet,
Patient Portal Upgrade
Picton Surgery has upgraded the patient portal software to ManageMyHealth . This is an online platform that will allow you to manage you and your family’s health needs anywhere, anytime, from your mobile or your computer. ManageMyHealth sent an email with an activation code out to patients who have an
Telephone & video consults
Telephone and video consults have become very popular. They provide a convenient remote service, contactless, no travelling , no waiting in a waiting room, no time off work, no bringing in all the kids and it eliminates mobility concerns. Photos that may help the GP can be sent to us